Customer Testimonials
Nate, the sales rep I worked with, was phenomenal. He was courteous, informative, respectful, and professional at all times. He made the entire experience wonderful.
I didn't receive my second key, the dealer told me it would only be 10 dollars to get one made, no way, more like 60. I think the dealership should make this right. What do you think??
Very personable and walked me through each step.Brought me my car on their own time so I could meet rental car deadline on a Sunday.Very attentive to car maintenance and questions.Would buy again from this dealership. They worked hard to get me the car I wanted. Sales stay in touch as well.
Service was excellent. They fit me into their schedule and were very helpful in diagnosis and suggesting alternative vendors to fix a problem that they recommended would be too expensive for them to fix with factory replacement parts. Trustworthy and ethical. Much appreciated.
I had to have my car serviced. So I took it to Petaluma. When I called they were extremely nice and knowledgeable. After we set up a time. They took me vehicle and quickly arranged for a rental so that I could get back to work and not sit around all day. I thought that they would have it for a couple of days due to parts being ordered. But they called and had it ready for me that same day. I was very pleased with the customer service and car serviced I received from Petaluma Hyundai. I will definitely ...
Michael in the Service area was efficient and friendly and wrote up my service order promptly. I asked for a ride home and it was provided by a very friendly young lady. Within the hour, Michael called to tell me my car was ready and he was sending a driver to bring me to the dealership to pick up my car. Soon after a very nice young man picked me up and took me to pick up my car. Michael greeted me at the door, explained the services done on my car and walked me to the receptionist. Overall a ...
I would like to say all the guys at Hyundai of Petaluma we’re fantastic. Super nice very professional and a pleasure to deal with. I got what I wanted and will definitely be buying my next vehicle from them !!
I have been a client of Petaluma Hyundai since they open years ago and I am always a big FAN the service people are fantastic ( Nick and all) as well as the sales people Great job and very friendly team
Everyone was super friendly. Offered me drinks and snacks to make a usually grueling and long process, quick and easy. I went in and them what I needed and how much I wanted to pay a month and the manager, Josh, made it happen. I couldn’t be more happy in my brand new car!! Thank you so much!!
To the folks at Manly Hyundai, I would like to take this opportunity to thank you for having Curtis McMicheaux on your team. I recently went to four dealerships hoping to purchase a new car for myself. I want you to know that of all the dealerships I visited, Curtis is the only sales person who came out to greet me on the lot. Curtis was professional, knowledgeable and unpretentious. Great experience!
Very pleased with the service I received today at Huyndai of Petaluma. Great experience with nick he was very welcoming with no pressure. I would definitely recommend this dealership to others!
Everyone I met was knowledgeable, friendly and generally put together. They made what could have been a complicated, difficult process easy and rewarding. Will definitely recommend!
My experience was great with this dealership. They even delived the car to my house. Very friendly, sincere and courteous staff at Hyunday Petaluma. Keep the good work Hunday Petaluma.
I couldn't be more happy. Everthing was communicate professional and with care. Josh went above and beyond all my expectations. Thank you so much. I will definitely recommend Hyundai of Petaluma to everyone!
Great Prices with Excellent Product motivated us to Drive from Sacramento to Petaluma to get our amazing new Elantra! We'll be back for our future car and SUV needs! Thank you, Hyundai of Petaluma!
The whole experience of turning in my vehicle and leasing a new one was excellent. It was efficient, well-explained, and easy. I would come back to Hyundai of Petaluma again in a heartbeat.
Good experience buying the car, this review is annoying, too long and time consuming. This particular part of the review almost caused me to not participate at all. Find a better way
Enjoyed working with Ben, he was well informed, polite courteous and friendly, Josh the business Mgr was also polite, knowledgeable, explained all the forms and paperwork.
Benjamin Marshall was a pleasure to work with. He is smart, knowledgeable, good-natured and very clear. He patiently answered all our questions, explained our options, and showed us how to operate all the features of the car. We communicated by email, made an appt, and drove all the way from San Francisco to Petaluma to purchase the car because Hyundai dealerships closer to us were either unresponsive, didn't seem familiar with their own inventory, didn't "hear" our needs and questions, and one even added an unacceptable last-minute stipulation after we agreed to a price. If all ...
I enjoyed getting my car from Hyundai. I am loyal to Hyundai because I think they are good cars. I liked the process of test driving the car and ironing out details about payments. I felt like it was easy to work with the employee and I didn’t feel totally pressured to say yes on everything.
Straightforward purchase experience, friendly and understanding staff, no pushy / pressured sales pitches. I will come here first next time to purchase and would recommend my friends/family go to Hyundai of Petaluma for a new car purchase.
I love Hyundai of Petaluma. The folks are friendly and efficient. They delivered my car to me the same day. I live within a half hour which will make the maintenance visits easy.
I couldn’t be happier with Hyundai of Petaluma! Everyone was so nice and I did not feel pressured at all. I highly recommend this dealership.
I worked with either Nick or Nathan. One was directly assisting me and the other one was there to answer any questions. Overall, they were able to answer all my questions and provide excellent customer service.
Nathan and Josh were great to work with. No pressure, but you knew that they wanted the sale. Very professional and know their stuff. Quickest car purchase that I've ever done. I was very impressed. I'm absolutely coming back if I decide to buy another vehicle!
I have bought many cars over the years both new and used. I usually end up angry or just walking out of the dealership or having a third party handle it. This was a easy and a pleasant experience I would repeat when I need another car.
Nathan listened to me and what I wanted. He was very professional and friendly. He made the car buying experience a positive one. I plan on buying my next car with him in the future.
Hyundai Petaluma met all of my expectations. They were very understanding of my wants and needs in a new vehicle. They gave me a very fair price on my trade-in.
Best experience ever! I went in to replace my vehicle that was deemed a total loss that same week and they were able to get me into a brand new vehicle with absolutely no stress.
Staff was fantastic and not pushy. Good selection of vehicles and staff was knowledgeable and skilled at helping me to select exactly what I was looking for.
Had a great experience at this dealership. There was no pressure and they really made an extra effort to get me the car I wanted for the price I wanted. The sales man I worked with was hands down one of the better people I felt with throughout my whole car buying experience he was professional with a personal touch definitely recommend Nick when you are looking to buy your next car.
Josh, Daniella, and Michael were beyond awesome! I was dreading the car shopping experience and they made it painless and even fun! I left with three new friends in addition to a car way nicer than I was expecting. Thank you!
I recently bought my first brand new car. The staff at hyundai of Petaluma helped me immensely. Not only on finding the right vehicle, but the right financing too. Buying a car can be very stressful especially a brand new one. These folks listened to me and didn't pressure me into anything I didn't want or couldn't afford. Thank you for that.
I've purchased and leased many cars in my lifetime. My experience at Hyundai of Petaluma was probably the best experience I've had. Everyone I encountered was professional, friendly, and straightforward in their communications. Fantastic service before, during, and after the delivery of my new vehicle. Highly recommended.
We received excellent service during and after a same day purchase of our Hyundai Tucson. We were greeted immediately and they honored coupons from another dealer that had been sent via email. It made the purchase quick, easy and smooth. Great service.
Had a great experience and love my new car. Ben is a great salesman and I would definitely recommend him to anyone looking for a new car.
Ben, Josh, and Aidin was great from start to finish on helping me get my vehicle. Especially Ben who was very patience and attentive and answered all of my questions.
This is my first time buying a car at a dealership and it’s my really great first time experience do it. I did not expect buying a brand new car but because they made a mistake and should of done more research before sellling to me a used 2008 Scion tC, it worked out and everything went smooth. Left the dealership with a total brand new car. It was worth the 3 hour wait right before closing. All the employees were nice, friendly and professional. I reccomended my friend’s and families to this dealership
My salesman Michael Lang was very cordial and very professional. The deal was easy to make and stress free. The sales manager was great to work with.
Thanks Ben for all of your help. My dad and I enjoyed working with you. Great service, price and staff. Nobody was pushy....gotta love that.
The salesman, Nathan, was very friendly as soon as I entered the building. He greeted me and my daughter nicely and asked what we came in for. We weren't expecting to buy a car that day, but since things worked out good, I ended up with a new Tucson, and I love it.
Great customer service!!! Referred several folks their way already...very helpful on all levels...will answer questions on all levels...given a great price on new 2017 Sonata after 2016 was involved in an accident and totaled....
IT WAS PLEASURE TO DO BUSINESS WITH HYUNDIA PERALUMA. I WOUL;D TELLANY OF MY FRIENDS WHO ARE LOOKING FOR A NEW CAR TO GIVE PETALUMA HYUNDAI A TRY FOR A GOOD DEAL.
Best experience I have had and hate buying cars, so that says a lot. Ben's sales manager took the time to explain financinganx how to improve my credit scores as well.
Other than the long drive to pick up the car, it was an excellent experience. The first car I test-drove was the wrong color, but they found me another. Going back meant a long drive at the end of a long working day, but was worth it overall.
Everyone at the dealership worked as a team to provide me with an excellent experience! Even though Nathan was relatively new to the team he was extremely well informed and helped me with every aspect of my purchase.
The Petaluma Hyundai Dealership has the inventory, and the staff to make the trip from Marin worthwhile. We have leased 3 vehicles from this dealership, their sales staff and service department have kept us coming back. The Hyundai Sonata's are beautiful cars.
The team was awesome. I knew what I wanted, and there were no games played to derail me from purchasing the new Ioniq. Team went through everything perfectly with no issues or problems. Michael Lang was awesome through-out the whole process.
I'm so happy with my purchase. Josh found me the perfect car, for the right price. Even after the I bought my car he's been helpful with all my questions.
Oscar was extremely helpful and understanding! He is awesome! I will highly recommend Oscar and Josh to anyone trying to buy a car/first car. I had gone to plenty of dealer over the bay area and they all tried to sell me something I didn't want, but not Petaluma Hyundai! I left cared for and appreciated!
The salesperson I dealt with respected my search criteria & had good knowledge of the cars available. He had good product knowledge. He did not pressure me to choose something I did not want or could afford. All the staff was very pleasant & made the overall experience pleasant.
I am not a big fan of car dealerships but I had a great experience at the Hyundai dealership in Petaluma would highly recommend this dealership especially to women buying a car by themself
Great experience, one of the best I've had at a car dealership. very friendly and helpful staff, worked closely with me to smooth out some address change issues
Very friendly. No pressure. Gave all the information and time I needed to feel confident making a major purchase. I am pleased with the experience and love my new car.
Our salesperson was Mike Lang. He was very friendly, courteous, patient and professional - just a really genuine person and good communicator. He asked questions to determine our needs and answered all our questions clearly. Once he determined our needs he was good about keeping us on target and letting us know if models/options we inquired about would be out of our price range. Our finance officer was Josh Switzer - he was FANTASTIC - getting us a great financing package. Frankly we went in that day withh a 2006 Sonata in need of what turned out to be major ...
I loved that there was no pressure and at the same time very present. No dancing around, straight forward. They put up with our humor
Oscar and Josh were wonderful to work with. We appreciated all of their help and they answered all of our questions, we are very happy with our new Hyundai Sante Fe Sport.
I bought a car for my aging mother and the safety features were important. Gabe and the sales manager helped us find the right car for my mom's needs, and went above and beyond in making sure we understood how to use the safety features, as well as making sure we were confident about the car in all aspects. We had such a great experience! The best, most genuine, experience I have ever had when buying a car.
I had an overall great experience purchasing my first brand new car ever. The service was better than I expected in that the team was responsive to my needs and did not try to push anything on me that I did not go in there seeking. The only problem I have encountered with the experience is that the dealership could not find the second key to my car and the follow up promised has not panned out. My boyfriend and I have made numerous calls to the dealership to resolve the situation and we have been ignored. This, unfortunately, is ...
One of the easiest transactions I've ever had buying a car....I love my 2017 Santa Fe Sport!!! Ask for Mike he is a super friendly sales person and he will go out of his way to see that you are satisfied with your purchase!!!
I was really unsure of getting a new car bit Petaluma made it happen I didn't have a great credit score but they were able to find the right bank for my needs. Excellent service highly recommend usually I would never recommend anyone going to a dealership because of the hassle. But this was not the case.
I've now leased two cars here, and had service done, and everyone I've worked with has been super nice and helpful! It's worth the drive to Petaluma to take my car here for service. Plus, I've now had both a Sonata and an Elantra, and they are great cars!
Josh and Michael were both incredibly helpful, above and beyond my expectations. I certainly did not intend on buying a Hyundai, and was there to look at a used car instead, which I found online. Both of them helped me without pressuring, and I ended up in a new Hyundai, which I'm quite happy with, and exceeded my expectation. I would definitely recommend both of them (and already have) to friends and colleagues, as a professional, helpful, knowledgeable, humorous, pressure-free and easy team to work with. Thank you!
I couldn't be more pleased with my new Genesis Coupe, I have owned about 37 vehicles over the past 50 years, and I'm very please with this new 2016 coupe. I'm also please with the service and professionalism of the staff at Hyundai of Petaluma. Your staff was well informed, and provided me with an excellent purchasing experience... I will recommend your dealership to my friends, and business clients. Sincerely, R. K. Heinrich
Overall satisfied. Employees could follow through more versus customer having to call multiple times. Same with service. They should have called when cargo net came in but didn't. I still believe I should not have paid anything for the cargo net. Yes, I only paid half but it's the point that it should have been included as I wanted the exact car I test drove just a different color. It was not disclosed to me that the cover was not included until I noticed when I picked up the car.
Great price, excellent service, fair value in trade in, new car exceeds my expectations. Dealership is clean, sales people are professional and courteous, overall experience excellent.
Working with Michael Lang at Petaluma Hyundai was the easiest time I have ever had buying a car they are awesome, I would definitely buy a car from them again.
As a first time car buyer, Michael was friendly and helpful in providing the information I needed. He was persistent until he could find a deal that would fit my needs. Yay I have a car! Thanks Michael!
Juan from Petaluma Hyundai made my shopping experience very at ease.I used to dread shopping for cars.I walked in to Petaluma and was given a little space to look around.Juan did a great job.Made it so comfortable for me to shop.I even found my car.I absolutely love my Hyundai Tuscon.
I had a great experience buying my first car at Hyundai of Petaluma. The staff was helpful and friendly. They really went the extra mile to get me what I needed!
This was our first time at a Hyundai dealership and we left with a new car. The entire process could not have gone smoother. We had no idea the cars were so nice and affordable. Thanks to Ken Zaris for making the car buying experience our best ever. We love our new Tucson!
It was my first time purchasing a Hyundai. The brand was not on my radar but am glad to have purchased Elantra with full option that was at the right price range.
Great experience. Very comfortable the whole time. They even offered to feed us. They were very professional the whole time. Great experience all around! The staff was very helpful and upfront.
I absolutely dread having to buy a car. Next to a root canal or divorce, there is not much I would want to do less. So I was grateful that Ken understood this and did everything in his power to minimize the pain involved in the process. I was glad that he was available when we came to the dealership. I would definitely recommend him to anyone.
Both Ken and Les were very professional and understanding. Helped get me into a car with a tricky financial situation. They answered any questions I had and made my first car buying experience a great one.
You are very good at the work you do. I am confident with my purchase, and I will surely recommend your group to people who are looking to buy or lease a car. Thank you, Pat
The service and the car exceeded my expectations! Everything went smoothly and quickly. I will definitely be back and will recommend them to my friends and family.
I was helped the moment I came into dealership. This whole experience was quite new for me and I was rather nervous that I was walking into a wolf's den where everything is set up to rip me off but this place was quite the contrary. Of course the wolf's den is a figure of speech, the whole place is rather nice but I did not expect the employee that I worked with would be so agreeable. He really tried hard to meet my desired price by even trying to offer some ways that I did not know ...
Review on previous page. have run out of time. Have already written a review on previous page. Looking forward to more time to drive the car.
Great. Very helpful as I previously said. Helped me get financed after just moving to CA from OH. Getting fianced with a job only a week old is difficult and they made it happen.
really the best experience we have had at a dealership by far. our friends went the next day to purchase the same car from the same dealership. everyone was friendly, helpful, inviting, and excited about the vehicle that we purchased. we felt like we became a part of a family.
I was completely happy with my experience at Hyundai of Petaluma. I am really pleased with my Tucson and the pleasant environment at the dealership.
Michael and team were helpful, knowledge and I did not feel pressured or harassed when making my decision. Michael made sure to keep me in the loop every step of the way and delivered on all of his promises. Thanks!!!
This is the third car I leased with these folks. Very professional, reasonable price and the best staff ever! Michael was my sales guy and I highly recommend him!
From the moment I walked into the showroom I was greeted by Kens's smiling face and gracious manner. We went for a test drive and I was sold on the car by it's performance and next was letting my husband feel the same way. Ken was wonderful in explaining everything to us and we feel he bent over backwards to acomodate our needs. We know we can trust him to take care of us at the dealership. He is a big reason why I choose to buy with Hyundai. We have been in to ask questions and Ken ...
It was a pleasure to work with the Petaluma Hyundai dealership. They were very friendly and customer oriented, and they made my car leasing experience enjoyable and satisfying. I leased a 2016 Hyundai Sonata hybrid -a really great car at a very fair price
A very pleasant experience and after dealing with San Francisco Hyundai 3 years prior for my last car this place was a breath of fresh air.
From the point of being greeted as we pulled in and exited our car through to the finance details we thoroughly enjoyed the Staff and their helpful espirit de corps (team work).
Love the outcome! Really helpful and friendly. Great purchase. Worked with us for pricing and to get the features, colors, and car we were looking for.
Just the type of people, Shawn and Brieze in particular, to make a new car purchase fun again! I'd highly recommend giving them a call!
The entire staff at Petaluma Hyundai was non-aggressive and not the typical "car salesman" of the past. They were all warm and friendly and car helpful. My salesman even washed my car before I left because their regular guy was out sick. They all pitched in the complete the process and made my first-time-buying-a-New-car experience very enjoyable. I would highly recommend them to all my family and friends!!
It was easy to buy this car, both in making the selection and getting through the paperwork. I'm sure I will enjoy this car for many years to come.