Nate, the sales rep I worked with, was phenomenal. He was courteous, informative, respectful, and professional at all times. He made the entire experience wonderful.

I didn't receive my second key, the dealer told me it would only be 10 dollars to get one made, no way, more like 60. I think the dealership should make this right. What do you think??

Very personable and walked me through each step.Brought me my car on their own time so I could meet rental car deadline on a Sunday.Very attentive to car maintenance and questions.Would buy again from this dealership. They worked hard to get me the car I wanted. Sales stay in touch as well.

Service was excellent. They fit me into their schedule and were very helpful in diagnosis and suggesting alternative vendors to fix a problem that they recommended would be too expensive for them to fix with factory replacement parts. Trustworthy and ethical. Much appreciated.

I had to have my car serviced. So I took it to Petaluma. When I called they were extremely nice and knowledgeable. After we set up a time. They took me vehicle and quickly arranged for a rental so that I could get back to work and not sit around all day. I thought that they would have it for a couple of days due to parts being ordered. But they called and had it ready for me that same day. I was very pleased with the customer service and car serviced I received from Petaluma Hyundai. I will definitely be using them again in the future.

Michael in the Service area was efficient and friendly and wrote up my service order promptly. I asked for a ride home and it was provided by a very friendly young lady. Within the hour, Michael called to tell me my car was ready and he was sending a driver to bring me to the dealership to pick up my car. Soon after a very nice young man picked me up and took me to pick up my car. Michael greeted me at the door, explained the services done on my car and walked me to the receptionist. Overall a very pleasant experience beginning to end.

We have struggled for several months now trying to get a repair done under warranty and it’s still not done. They were supposed to contact us when the parts were in and we are the ones that are constantly needing to make contact with them. While waiting for them to fix it, the original warranty ran out and now we are struggling to get it repaired because they have drugged this out for too long. We have the extended warranty which should still cover it but we still can’t get them to respond. It seems as if they would like us to forget about the whole thing.

I would like to say all the guys at Hyundai of Petaluma we’re fantastic. Super nice very professional and a pleasure to deal with. I got what I wanted and will definitely be buying my next vehicle from them !!

I have been a client of Petaluma Hyundai since they open years ago and I am always a big FAN the service people are fantastic ( Nick and all) as well as the sales people Great job and very friendly team

My spouse and I visited Petaluma Hyundai on March 24, 2018 with the intent of purchasing/leasing two 2018 Hyundai Ioniq Hybrid Plug-ins. My wife did purchase/lease one of the stated vehicles on Saturday, March 31st, I did not have the same success. Some of the story is intertwined but there were separate incidents. Mine was the more severe of the two and should be duly reported as an exceptionally poor business practice bordering on fraud and elder abuse, the hoodwinking is as follows: The dealership, Petaluma Hyundai, an operating unit of the Avante Auto Group, falsely stated that we had come to an agreement to purchase two Hyundai Ioniqs. I was going to trade my 2016 Fiat 500X and lease a 2018 Hyundai Ioniq Hybrid Plug-in. The typical back and forth negotiations occurred. The resale value on my mint Fiat 500X was soft but acceptable to Nick Mahurin, the Product Specialist and also Joshua Switzer, the Sales Manager. I am a 70 year old male (possible elder abuse?) so this is not my first rodeo; however, I have never been outright lied to or duped before in a vehicle transaction like I was with Petaluma Hyundai's staff. I was out-and-out premeditatedly lied to by Nick Mahurin with regard to 1) both vehicles being ready for purchase at the dealership when we arrived, 2) that although there was a price spread between the trade in and the new vehicle, the lease price would be $300/month for each, and 3) the silver colored vehicle that I selected was at the dealership and ready for purchase/lease. Only one vehicle was at the dealership and that was my wife's selected vehicle. Texts between Nick Mahurin and me confirm the lease price of $300/month for each. My selected vehicle was not at Petaluma Hyundai but, rather, at Avante Auto Group's dealership in Serramonte; and that dealership would not give up the chosen auto to its sister dealership. I was not offered any other vehicle as a substitute or to go to Serramonte Hyundai and consummate the transaction there. I was left hanging with nothing, with no excuse other than Serramonte saying "no" period. I surmise that the three individuals involved: Nick Mahurin, Josh Switzer and Ken Lindley were in cahoots in this clandestine back room deal, knowing full well that they got one sale and let me hang. This is a true "bait and 'no' switch" deal with the premeditated thought that they could hoodwink an older man and get away Scott-free; in essence, total collusion. I would never, ever suggest or recommend anyone in their right mind to visit Petaluma Hyundai as this organization is managed by scoundrels who have neither ethics nor integrity. This is exactly why, in general, vehicle dealerships have such a poor reputation and Petaluma Hyundai exemplifies that absolutely horrid but justified reputation. The Hyundai name is tarnished even though the vehicles are well made and competitively priced.

Everyone was super friendly. Offered me drinks and snacks to make a usually grueling and long process, quick and easy. I went in and them what I needed and how much I wanted to pay a month and the manager, Josh, made it happen. I couldn’t be more happy in my brand new car!! Thank you so much!!

To the folks at Manly Hyundai, I would like to take this opportunity to thank you for having Curtis McMicheaux on your team. I recently went to four dealerships hoping to purchase a new car for myself. I want you to know that of all the dealerships I visited, Curtis is the only sales person who came out to greet me on the lot. Curtis was professional, knowledgeable and unpretentious. Great experience!

Very pleased with the service I received today at Huyndai of Petaluma. Great experience with nick he was very welcoming with no pressure. I would definitely recommend this dealership to others!

Everyone I met was knowledgeable, friendly and generally put together. They made what could have been a complicated, difficult process easy and rewarding. Will definitely recommend!

My experience was great with this dealership. They even delived the car to my house. Very friendly, sincere and courteous staff at Hyunday Petaluma. Keep the good work Hunday Petaluma.

I couldn't be more happy. Everthing was communicate professional and with care. Josh went above and beyond all my expectations. Thank you so much. I will definitely recommend Hyundai of Petaluma to everyone!

Great Prices with Excellent Product motivated us to Drive from Sacramento to Petaluma to get our amazing new Elantra! We'll be back for our future car and SUV needs! Thank you, Hyundai of Petaluma!

The whole experience of turning in my vehicle and leasing a new one was excellent. It was efficient, well-explained, and easy. I would come back to Hyundai of Petaluma again in a heartbeat.

Good experience buying the car, this review is annoying, too long and time consuming. This particular part of the review almost caused me to not participate at all. Find a better way

Enjoyed working with Ben, he was well informed, polite courteous and friendly, Josh the business Mgr was also polite, knowledgeable, explained all the forms and paperwork.

Benjamin Marshall was a pleasure to work with. He is smart, knowledgeable, good-natured and very clear. He patiently answered all our questions, explained our options, and showed us how to operate all the features of the car. We communicated by email, made an appt, and drove all the way from San Francisco to Petaluma to purchase the car because Hyundai dealerships closer to us were either unresponsive, didn't seem familiar with their own inventory, didn't "hear" our needs and questions, and one even added an unacceptable last-minute stipulation after we agreed to a price. If all auto salespeople were like Ben, auto salesmen wouldn't have the lousy reputations they do.

I enjoyed getting my car from Hyundai. I am loyal to Hyundai because I think they are good cars. I liked the process of test driving the car and ironing out details about payments. I felt like it was easy to work with the employee and I didn’t feel totally pressured to say yes on everything.

Straightforward purchase experience, friendly and understanding staff, no pushy / pressured sales pitches. I will come here first next time to purchase and would recommend my friends/family go to Hyundai of Petaluma for a new car purchase.

I love Hyundai of Petaluma. The folks are friendly and efficient. They delivered my car to me the same day. I live within a half hour which will make the maintenance visits easy.

I couldn’t be happier with Hyundai of Petaluma! Everyone was so nice and I did not feel pressured at all. I highly recommend this dealership.